Last Update: March 18, 2026
Welcome to digitalimprint.ca and/or app.digitalimprint.ca (the “Website”). This Website is owned and operated by 14935187 Canada Inc., a Canadian corporation operating as Digital Imprint (the “Agency”). By accessing this Website or engaging our services, you agree to be bound by these Terms and Conditions.
1. Acceptance & Hierarchy
By using our services or platform, you agree to these Terms. These Terms apply to all engagements unless otherwise superseded by a signed Master Services Agreement (MSA) between the parties.
2. Platform Usage & Acceptable Use
The Agency provides access to a proprietary marketing and CRM platform.
Compliance: The Client represents and warrants that all contact data (email and SMS) uploaded to the platform has been collected with the owner’s express consent in accordance with CASL (Canada) and the TCPA (USA).
Suspension: The Agency reserves the right to suspend any account without a refund if the Client’s “bounce rate” exceeds 3% or “spam complaint rate” exceeds 0.1%.
Data Processing: By using the platform, the Client enters into a Data Processing relationship with the Agency. The Agency shall only process Lead Data to provide the Services and shall not use Lead Data for its own purposes.
3. Consent to Communication
By providing your contact details, you provide express consent to receive automated marketing emails and SMS from Digital Imprint. You may opt out at any time by clicking “Unsubscribe” or replying “STOP”.
4. 30-Day Satisfaction Guarantee
Our guarantee is based on a “Good Faith” effort to achieve client satisfaction:
Revisions: Clients must allow the Agency to make reasonable adjustments to deliverables before requesting a refund.
Written Notice: Claims must be submitted to agency@digitalimprint.ca within 30 days of service delivery.
Exclusions: The guarantee does not apply if the Client fails to follow recommendations, has already published the media produced, or bases the claim solely on specific “profit/money” outcomes which are not guaranteed.
Non-Refundable Costs: All third-party expenses (software, ad spend, rentals) are strictly non-refundable.
5. Intellectual Property (IP) Rights
Ownership: All original media, source files, and strategies produced by the Agency remain the exclusive Intellectual Property of the Agency.
Usage License: Upon full payment, the Client is granted a non-exclusive license to use the final deliverables as outlined in the project proposal.
Transfer: Full IP ownership transfer only occurs via a separate, signed written Assignment of Rights agreement.
6. Limitation of Liability & Governing Law
Digital Imprint’s total liability is limited to the amount paid by the Client for the specific service in question. These Terms are governed by the laws of the Province of Ontario, Canada. Disputes shall be subject to the exclusive jurisdiction of the courts in Toronto.
7. Contact Us
For questions regarding these Terms, please contact: Digital Imprint Email: agency@digitalimprint.ca